Division of Building Safety and Inspection
The Division of Building Safety and Inspection is now using a new permitting software called
MyGovernmentOnline moves all of our processes- permit applications, plan review, and inspections on-line. Here are some highlights:
Highlights for Contractors
- 24 hour access to permit and inspection information, scheduling, etc.
- Enhanced communication between city staff and you!
- One place to manage all your AJ permit and planning activities.
Highlights for Citizens
- Expanded access to permitting activity in the city.
- Receive real-time updates on the progress of your application.
To begin using the new system go to www.MyGovernmentOnline.org and set up your account today.
MGO has a very detailed “Customer Help Guide” that you can access by clicking the “HELP” button.
The guide will help you set up your account and show how different functions work.
If you have any issues or questions please call the MGO help line at 1-866-957-3764 and they will assist you in getting an account set up.
Online permitting is different in many ways from paper based systems and the 20 year-old database system we are moving from. Like many online apps for shopping and socializing that have user agreements, we have a user “Acknowledgement” that deals with communicating via MGO, handling of digital records, general processing procedures and other information. A signed “Acknowledgement” shall accompany each permit application, you can locate the agreement here.
AND THERE's MORE!
Moving to a new permitting software has encouraged us to create new documents to explain how to make your permit application shine in our new system. We have created 11 new “Building Application Guides” explaining the different application types we now have- 19 if you are counting, and which project types go under which applications. Having multiple permit application types helps us tailor the permit questions and plan information needed to process your permit more efficiently.
The Building Application Guides also contain detailed “Required Application Materials Checklist” along with document submittal requirements. The required plan information and materials vary greatly between the many different construction project types we permit. Using the new guides will greatly improve the chances of quick approval of your permit application.
And here is a “guide” to the guides-
This guide explains the information and plans required when applying for a permit to build a new residential single family home, duplex, townhouse, accessory dwelling unit (guesthouse), garage and additions to a residential home.
This guide explains the information and plans required when applying for a permit to remodel a home, add a porch roof, build a carport or shade structure, add a patio room, convert a garage to living space, replace a roof, replace windows or add stucco.
This guide explains the information and plans required when applying for a permit to build a residential swimming pool or spa, construct a fence or wall that exceeds six feet in height or a retaining wall with a gross height of 4 feet including the footer, or to demolish a residential structure.
This guide explains the information and plans required when applying for a permit to install a manufactured home (“MH”), place a park model (“PM”), build an addition to a MH or PM, install an awning, and convert a shed to a laundry.
This guide explains the information and plans required when applying for a permit to install a residential factory built building (“FBB”) also known as a modular home, or a commercial FBB such as a temporary sales trailer or portable classroom.
This guide explains the information and plans required when applying for a trade only permit- mechanical/HVAC, electrical, or plumbing. Each trade has two permit types- an “over-the-counter” type, and a “review required” type.
This guide explains the information and plans required when applying for a permit to build a new commercial building, including multi-family (three or more units), or build an addition to an existing commercial building.
This guide explains the information and plans required when applying for a permit to build a commercial accessory building like a small storage building or a shade structure.
This guide explains the information and plans required when applying for a permit to remodel, buildout, tenant improve, or change the use of a commercial space. It also provides information on commercial roof replacement, exterior remodel, installing or replacing a commercial kitchen ventilation exhaust systems (Type I hood) and installing above ground storage tanks for flammable or combustible products.
This guide explains the information and plans required when applying for a permit to build a public or semi-public swimming pool, spa, or combination pool/spa or a splash pad or similar facility.
This guide explains the information and plans required when applying for a permit to install signs, cellular or utility equipment, demolish a commercial building, build a fence, wall or retaining wall for a commercial project.
Supplemental Guides and other forms:
Addresses additional requirements that are applicable when a new restaurant or other food establishment is going into a building or space that has not been used for food preparation, consumption, etc., before.
Commercial Kitchen Ventilation Exhaust Systems (Type I Hoods) have an extensive list of requirements and information that must be provided. Several trade and specialties are involved in code compliant hood installation and this guide/checklist provides great assistance in preparing hood plans for submittal.
The city has adopted some minimum construction standards regarding the installation and repair/reconstruction of manufactured homes and mobile homes this acknowledgement helps communicate those requirements.
The city has adopted specific requirements for the placement and repair/reconstruction of park model units. This acknowledgement communicates these requirements.