The Telephone Reassurance Program is a program in which a volunteer comes to the police department each morning and makes a phone call to a person who is usually alone or homebound, without someone to check on them daily. If the person receiving the call does not answer after several tries, the volunteer will notify a police dispatcher and have an officer do a welfare check.
Triad volunteers, as well as the recipients of the calls, have praised the program. At present there are nine Triad volunteers calling 25 recipients.